FAQs

LIBATHERM is a specialist German manufacturer of high-quality swing grills made from V2A stainless steel 1.4301, fire bowls and barbecue accessories. Every barbecue is manufactured in Bad Iburg – durable, robust and ideal for gardens, patios or professional catering.

Our swing grills differ in terms of features and convenience:

Standard series: stainless steel design with steel fire bowl.
Prestige series: made entirely of V2A stainless steel, with surrounding stainless steel railing.
Exclusive series: segmented stainless steel railing, very elegant appearance.
Vario series: height-adjustable fire bowl – perfect for flexible grilling.
Exclusive Plus: with integrated ash drawer, particularly convenient.

All series are characterised by their sturdy construction and high-quality workmanship.

You can choose between two versions:

Round barbecue grill
Angled barbecue grill

Both are made of solid stainless steel, are sturdy and suitable for different grill sizes.

Yes. We have a small showroom in Bad Iburg. Please contact us in advance to ensure that your desired product is in stock.

We sell exclusively directly, as intermediaries would increase prices. This means you receive the best quality at a fair price directly from the manufacturer.

No, you can also conveniently order as a guest.

Yes. You will receive it automatically by e-mail. If the e-mail does not arrive, please check your spam folder or contact us.

As long as your product has not yet been handed over for dispatch, changes or cancellations can be made without any problems.

No. Accessories that we can load onto the pallet are shipped free of charge.

As soon as we have received your payment or payment confirmation, the order will be packed and shipped, provided your item is in stock. Please note the specified delivery times.

You can enter the voucher code during the ordering process. The value will be automatically deducted from the total amount.

We regularly deliver to:
Germany, Austria, Switzerland, France, the Netherlands, Belgium, Luxembourg, and the United Kingdom.
Other countries are welcome on request.

Our philosophy is to be transparent and fair towards our customers. Our products are large, robust and often heavy. Shipping costs – especially for freight deliveries – are real and considerable.

We want to offer fair and transparent prices without hidden costs in the product price. Therefore, we charge the actual shipping costs separately.

The shipping company will receive your telephone number or email address. You will be notified of a delivery date and can change the proposed date if you wish. Delivery will be made on a disposable pallet.
Please check the goods immediately for visible damage.

• For parcels: Refuse delivery.
• For freight forwarding: Document damage immediately (on scanner) and inform us.

Without documentation, it is unfortunately not possible to make subsequent claims against the transport service.

Yes. For larger orders or combinations of barbecues and accessories, several parcels are often sent.
The second parcel usually arrives within 1–2 days.

Yes, you have a 14-day right of return.

We do not cover the costs of return shipping in order to keep the product price realistic. Please return the goods to us yourself. Alternatively, we can arrange for collection (always in the case of freight forwarding).

In the event of transport damage, refusal of acceptance or justified complaints, we will cover the return shipping costs.

Within 14 days of receiving the return shipment.

No. Deliveries to Switzerland are made without German VAT.

Then the export document from Swiss customs plus the original invoice will suffice.

Yes. However, we can only ship to recipients with an EORI number.

Steel develops a natural patina.
After barbecuing, allow to burn out thoroughly, brush and treat with oven varnish from time to time. This burns in more and more and protects the material.
Optionally, oil lightly to reduce rust formation.

Genuine V2A stainless steel is normally rust-free. In coastal areas, i.e. areas with very salty air, slight traces of rust may occur.

Foreign rust can occur when normal steel comes into contact with stainless steel – this can be easily removed.

All swivel barbecues are suitable for charcoal, briquettes and wood.

Our stainless steel grill grates are very sturdy and can easily support heavy pieces of meat, pans or Dutch ovens.

Yes, especially in windy conditions or when barbecuing for long periods of time.
We offer suitable lids/windshields for all series.

No! All our products consist of whole units wherever possible. All you need to do is hang the grill rack on the grill hook, assemble the chain set, etc.

The barbecue stand comes with a matching ground sleeve (including locking screw). In most cases, the ground sleeve is set in concrete up to the welded centre bolt, onto which the barbecue stand tube is then placed. You will need a hole in the ground, concrete and a spirit level.

The outreach of the barbecue arms is measured according to the radius of your fire pit plus the distance between the base pipe and the edge of the fire pit.

Please consider where you will place the base pipe and how far it should be from the fire pit itself.

Yes. Our professional swivel grills are designed for intensive catering use. They are now used worldwide at Christmas markets, city festivals, funfairs, festivals and catering events. 

We specify a delivery time for all our products, but we almost always have the most popular models in stock. During the high season – especially from September to December – longer delivery times are common due to high demand.

We recommend:
👉 Ordering at least 6 weeks in advance to ensure everything arrives on time.

We can supply replacements for all components of your swivel grill system. These always include:

• Deflection rollersStainless steel cables
• Charcoal grates
• Swivels
• Grill grates
• Chains, suspension

Just give us a call and we will find the right spare part for you.

With intensive use – especially in catering and outdoor events – the following parts are typical wear components:

• Deflection rollers (depending on load and heat exposure)
• Ropes (steel or stainless steel – replace when worn)
• Charcoal grates (always heat evenly and over the entire surface, do not extinguish when cold!)

Wear depends heavily on heat, frequency of use and cleaning intervals.

Yes. We regularly manufacture customised solutions for restaurants, markets and events, e.g.:

• Customised fire bowls
• Grill grates with removable bars
• Special brackets
• Customised mounting solutions
• Special dimensions for height adjustment or grill gallows

Please note:
👉 Customised products have longer delivery times.

We will be happy to advise you by telephone and clarify what is possible.